Customs Clearance

Documents & Forms – We have you covered

Here at First European we can manage your customs clearance needs. We are experienced in all aspects of customs clearance, from EX1 documents, T forms, EUR1 forms – we have you covered.

For more detailed information on customs clearance, please contact us on +44(0)1282 839525 or email 

At First European, we always work closely with you, your clients, our colleagues in the booking and distribution offices, and third parties such as customs, portal and rail offices. That means we can ensure a smooth operation and meeting your delivery deadlines.

Are you prepared for the Customs Procedures?

From the 1st of January 2021, the way we transport goods around Europe changed. All goods for Export and Import are required to be custom cleared.

While customs declarations can be made by anyone either importing and/or exporting goods, our customs clearance agents are specifically trained and we can act on behalf of a company as a ‘Direct Representative’. This is where First European will be here to help and guide you along the way.

If you do require First European Logistics to act as your ‘Direct Representative’, you will need to complete a legal document. This means for you, that after sending all the correct information required you can leave your goods in our capable hands. You will be updated promptly on process of your clearance and the completed declaration.

Export & Import Procedures

Different types of Import procedures available making sure you have the correct authorisation to use delayed declaration if needed.


Incoterms allows for the consignee and consignor to make arrangements on method of transports.

Correct list of Incoterms and what to expect with regards of who pays for what in terms of transport, clearance, insurance and liability.

Direct Representation

Direct Representation is where the customs representative acts in the name and on behalf of another party.

How we can act on your behalf to make the declarations and imports/exports run smoother.

We will need to prepare customs clearances on all import and export shipments and therefore we will need to have all documents in our possession before loading. This will give us some extra time during the working day to check and advise you if any changes need to be made.

Please note, that unless all the requirements are met in order to satisfy customs that it could mean your shipment may not be able to be shipped. The terms of sale will generally show who will be paying the customs clearance charge. The input you have to provide us with is listed below.

  • Invoice and packing list showing shipper and consignee
  • Number of packages and weight (gross and net)
  • Export document (in case you will create this by yourselves)
  • Currency and value of the shipment
  • Country of origin
  • The delivery terms and customs commodity code(s)  – please be aware, there may be more than one.

If you want to have your customs and transport activities completed by one logistics service provider, to avoid delay because of customs clearance, please kindly respond to this form on your company letterhead, Copy and Paste the statement on the last page of the PDF attached and send it back (per email) to Jenna Tattersall ( or contact us via telephone in case of further questions (+44 1282 839525).