Customs Clearance Services

Documents & Procedures – We’ve got you covered

UK Import & Export Declarations
UK Import & Export Declarations
Customs Transit Docs
Transit Documents & GMRs
Customs Broker
EU Import & Export Declarations
Customs broker team
Fully trained staff
ATA Carnet
ATA Carnet

Imports and exports between the UK and EU

From 1st January 2021 imports and exports between the UK and EU will require customs clearance. This will be a new process for many businesses. Our dedicated in-house customs team are here to support all your customs needs. We will manage all your customs requirements from start to finish to ensure that your company remains compliant with all regulations.

All our customs staff are fully trained in customs procedures to be able to manage your imports or exports from end to end. Our Customs Manager Jordan has achieved a BTEC in customs procedures from BIFA.

At First European

We always work closely with you, your clients, our colleagues in the booking and distribution offices, and third parties such as customs, portal and rail offices. That means we can ensure a smooth operation and meeting your delivery deadlines.

For more detailed information on customs clearance, please contact us on +44(0)1282 839525 or email 

Are you prepared for the Customs Procedures?

From the 1st of January 2021, the way we transport goods around Europe changed. All goods for Export and Import are required to be custom cleared.

While customs declarations can be made by anyone either importing and/or exporting goods, our customs clearance agents are specifically trained and we can act on behalf of a company as a ‘Direct Representative’. This is where First European will be here to help and guide you along the way.

If you do require First European Logistics to act as your ‘Direct Representative’, you will need to complete a legal document. This means for you, that after sending all the correct information required you can leave your goods in our capable hands. You will be updated promptly on process of your clearance and the completed declaration.


Incoterms allows for the consignee and consignor to make arrangements on method of transports.

Want to know what incoterm to use which deters who pays the customs costs?
Check out this chart…

Direct Representation

Direct Representation is where the customs representative acts in the name and on behalf of another party.

How we can act on your behalf to make the declarations and imports/exports run smoother.

If you require an import into Europe, or an Export out of a European Country to be completed by one of our customs broker partners, a POA will need to be filled out and returned to the broker to allow them to work on your behalf.

We will need to prepare customs clearances on all import and export shipments and therefore we will need to have all documents in our possession before loading. This will give us some extra time during the working day to check and advise you if any changes need to be made.

Please note, that unless all the requirements are met in order to satisfy customs that it could mean your shipment may not be able to be shipped. The terms of sale will generally show who will be paying the customs clearance charge. The input you have to provide us with is listed below.

  • Invoice and packing list showing shipper and consignee
  • Number of packages and weight (gross and net)
  • Export document (in case you will create this by yourselves)
  • Currency and value of the shipment
  • Country of origin
  • The delivery terms and customs commodity code(s)  – please be aware, there may be more than one.

If you want to have your customs and transport activities completed by one logistics service provider, to avoid delay because of customs clearance, please kindly respond to this form on your company letterhead, Copy and Paste the statement on the last page of the PDF attached and send it back (per email) to Jenna Tattersall ( or contact us via telephone in case of further questions (+44 1282 839525).